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3 08, 2020

10 Ways Upgrading Your Communications Makes Your Job Easier

10 Ways Upgrading Your Communications Makes Your Job Easier Do you find yourself wishing you could just declutter all of your projects? Wouldn’t that make your job easier? Collaboration is an ever-growing challenge as the numbers of emails, conferences, messages, and documents rise. Plus, it’s a constant struggle to hold the thread of the conversation, [...]

20 07, 2020

Talkdesk Leads with Highest G2 Scores and User Reviews

Talkdesk Alert: Talkdesk leads G2 Summer 2020 reports with highest G2 Scores and user reviews June 23, 2020 – Talkdesk® leads the contact center solutions industry in five categories of the G2 Summer 2020; Best Contact Center Operations Software, Best Telecom Services for Call Centers, Best Auto Dialer Software, Best Speech Analytics Software and Best Contact Center [...]

6 07, 2020

Is ‘Working from Home Forever’ Sustainable?

Is 'Working from Home Forever' Sustainable? As the COVID-19 pandemic hit, many businesses had no choice but to pivot to remote work. They quickly invested in technology that enabled staff to communicate and collaborate more efficiently, wherever they might be located. Work/life balance took on new meaning as "going to the office" became "walking to [...]

22 06, 2020

In a Pandemic, Business Videoconferencing Keeps It Personal

In a Pandemic, Business Videoconferencing Keeps It Personal Traditionally, in-person business meetings are where relationships are built and deals are struck. But as organizations deal with the threat of COVID-19, they’re limiting personal contact between employees, customers, and vendors. The risk is that business social distancing could hinder productivity and have a detrimental effect on [...]

8 06, 2020

Why Our New Private Cloud Solution is Built on Google Cloud

Why Our New Private Cloud Solution is Built on Google Cloud The choice to go private cloud is typically made after a lot of research and consideration. The modern workforce is more mobile and unified communications hosted in the cloud provides teams with fast access to applications and shared documents. But before embracing any private [...]

25 05, 2020

Video Conferencing Privacy: 10 Best Practices for Maintaining Privacy

Communicating and collaborating through video has exploded as we all adjust to a new way of life in light of the COVID-19 pandemic, where working from home and social distancing have become the norm. But with the Coronavirus outbreak, there has been a dramatic increase of companies and organizations attempting to put platforms in place as quickly [...]

27 04, 2020

How to Keep Your Team Productive While They Work from Home

We’re living in an uncertain world and unprecedented times where the environment of business and the common workplace has changed drastically overnight. On top of a long list of things you likely have to manage in your life to weather this storm, you now have the concern that your company staff is struggling too. You’re [...]

13 04, 2020

How to Overcome 4 Common Communications Challenges with Cloud

Businesses today face many challenges, from continuous technology changes to the disconnect that can happen between your business and your clientele because of changing technology, natural disasters, or unexpected circumstances. Consumers today expect a lot. Because of the internet and the ability to access it from almost anywhere, consumers do their research. They expect answers [...]

16 03, 2020

5 Ways to Spring Clean Your Communications Tools

There's a reason we feel the urge to clean house every spring. After the lethargic, “let’s just get through it” winter blues, the season’s turn brings with it a welcome energy. But how about “spring cleaning” your communications tools? The average employee uses 17 different cloud applications, three content-sharing services and three collaboration tools. Yikes. Besides being [...]