Mitel Teamwork

Empower Your Employees to be Productive from Anywhere 
with Workforce Collaboration Made Easy

Teamwork in Action

Simple, Intuitive Way to Enhance Workforce Productivity

Key Features of Mitel Teamwork

Work from Anywhere

Let your employees communicate and collaborate from anywhere. Mitel Teamwork gives MiCloud Connect users the ability to send messages, share content, join conference calls, and assign tasks from any device.

Enhance Productivity

Group and monitor your different projects, easily share content with others, and. Mitel Teamwork helps keep information flowing through your organization seamlessly, so that work can get done faster, smarter, and from anywhere.

Scalable, Reliable & Secure

Built on a modern cloud architecture, Mitel Teamwork delivers on-demand scalability and security you can depend on. End-to-end encryption ensures your data is always transmitted safely.

Linked Business Identity

Engage with clients using the immediacy and convenience of text messaging that is linked to their business phone number and not their personal mobile one, to help keep business and customers in sync.

Teamwork Workplace Benefits

Better Organization & Tracking

Stay better organized under a single view of your project or workspace chats, tasks, @ mentions, and new items - all within a seamlessly integrated full-featured unified communications and collaboration communications solution, MiCloud Connect.

  • Dashboard: The personal Dashboard allow you to stay organized by delivering a single source for you to view your tasks, @ mentions, and new items.
  • Workspaces: Keep your projects organized by creating virtual rooms for your teams to collaborate in. Workspaces can be private or public to ensure the appropriate team members or anyone within the organization are engaging.
  • Tasks: Assign tasks with due dates to team members and get a holistic view of a workspace’s to-do list to determine workload and appropriate timelines all in a single app.

Increase Collaboration 

Keep your projects and workflow organized by creating virtual rooms for your teams to collaborate in. Workspaces can be private or public to ensure the appropriate team members or anyone within the organization are engaging. Assign and manage tasks with due dates to team members and get a holistic view of a workspace’s to-do list to determine workload and appropriate timelines all within a single app.

Instant Messaging & Conferencing

Chat with all team members within a workspace or one-to-one through direct messaging and SMS texting. Get users’ attention by tagging them with @ mentions so they are notified of questions and comments. Join and create conference calls directly from a workspace. With a single click, members can quickly join a conference and automatically launch the call from within their team workspace.

  • Conferencing: Join and create conference calls directly from a workspace. With a single click, members can
    quickly join a conference and automatically launch the call from within their team workspace.
  • Messaging: Chat and SMS Text with all team members within a workspace or one-to-one through direct messaging. Users will be notified of unread messages and any messages they are mentioned in if they are away when the message is sent.
  • Mentions: Get users’ attention by tagging them with @ mentions so they are notified of questions and comments
    within workspaces. The @all mention makes it easy to get the attention of every team member within a specific
    workspace to quickly address timely questions or concerns.

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