August 31

5 Things You Didn’t Know About Mitel’s Collaboration Tool: Teamwork


How do you define teamwork? A quick Google search returns this: “Teamwork is the combined action of a group of people, especially when effective and efficient.” For Mitel’s team, that last part – about being both effective and efficient – is the secret to success. And that’s what inspired us to create the Mitel Teamwork application, a seamless, easy-to-use collaboration tool.

Today's teamwork needs more than just phone, email and screensharing. Specifically, it needs seamless access to robust tools from a single application, one that can be accessed via web, desktop and mobile.

That’s the future of teamwork. And it sounds pretty great, right? We think so, too. That’s why we want to share some of the exciting and innovative ways the Mitel Teamwork application can help you build a more effective and efficient team. Our goal is to help you come out a winner on every project and customer engagement you tackle.

1. You Can Stay Organized With A Truly Virtual Workspace.

Do you ever get frustrated searching through emails for important information that’s been buried in a long thread? Do you find yourself hunting for critical information across multiple devices and applications? We’ve been there, too, so we built a solution that keeps information flowing and accessible. Teamwork’s virtual workspaces allow you to easily send messages and track conversations, keeping your conversations neatly collected by topic or project. Better yet, you can take a conversation from online to conference mode with the click of a button.

2. You Can Roam Freely With A Mobile-First Design.

Working from home? Working in the field? Driving from one client’s office to the next? A mobile collaboration app for iOS and Android keeps you fully connected to teammates, no matter where you are or where you’re going. Plus, the app puts your safety first: Siri integration and Bluetooth support allow you to talk hands-free.

Looking for more effective communications?

Get a MiCloud Connect and Teamwork quote today!

3. You Can Stay In One Place With An Integrated User Experience.

When used with MiCloud Connect, Teamwork users can automatically cross-launch features. Have a quick question for a colleague? Get the right answer fast with ad hoc conferencing. Need to switch between devices mid-meeting? Transition seamlessly between desktop and mobile. You’ll have a single experience across multiple devices.

4. You Can Manage Projects Without Interrupting The Conversation.

Have you imagined having access to project management tools from within your collaboration tool? You don’t have to imagine anymore. With Mitel Teamwork, you can create and assign tasks, archive data and easily share files. A personal dashboard provides alerts specific to you. It doesn’t get more efficient than that.

5. You Can Meet Your Staff, And Customers, Where They Need You To Be.

Whether you’re dealing with team members or customers, being able to respond to an email or answer a phone call is no longer enough. Messaging is easier and faster. In fact, most customers prefer text communication. That’s why Teamwork lets you send and receive Business SMS text messages that are linked to your business identity. Your team can respond promptly, using your preferred communications channel, even from a desktop application.


The old saying goes that there’s no “I” in “team.” There is in the Mitel Teamwork application, but here the “I” is for “Innovation.” By rolling out new features each month, we’re constantly adding value without adding cost. We understand that teamwork is more than just group messaging. Which is why we designed Mitel Teamwork to help teams be more connected, productive and effective with a fully integrated suite of tools.

Source: By the Experts at Mitel

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