RingCentral AI Receptionist™ (AIR)—a fully integrated AI phone agent that helps businesses automate customer interactions, eliminate missed calls, and deliver faster, more intelligent service.
RingCentral AIR™ is built directly into the RingCentral business phone system, providing businesses with an AI agent that:
- Answers calls instantly and engages in natural conversations.
- Handles routine inquiries without requiring human intervention.
- Intelligently routes complex calls to the right person based on names and context.
- Schedules appointments and follows up via SMS.
Unlike standalone AI tools that require third-party integrations, additional software, and manual setup, RingCentral AIR is built directly into RingCentral’s business phone system, making deployment effortless. It takes minutes to set up, and it works right inside your existing RingCentral phone system, with no extra apps required.
Turn on a digital employee in minutes.
Imagine adding a digital employee to your team in minutes… one that never misses a call, provides instant answers, and ensures customers are directed to the right place.
With RingCentral AIR, businesses can:
- Scale effortlessly without hiring additional staff.
- Handle peak call volumes without increasing operational costs.
- Provide a consistent, high-quality customer experience without the need for manual intervention.
Businesses need a smarter way to manage calls
For decades, businesses have needed a better way to handle calls—one that provides instant responses, eliminates frustrating menus, and ensures every customer is heard. With generative AI, businesses can now deliver seamless, natural conversations that answer questions, route calls intelligently, and create a frictionless caller experience.
Missed calls mean lost revenue and poor customer experiences—but answering every call with a live person is expensive and difficult to scale.
RingCentral AIR changes that by ensuring businesses:
- Never miss a call – AI greets callers instantly and directs them where they need to go.
- Deliver fast, accurate answers – Handles routine questions and provides business information without requiring staff intervention.
- Seamlessly route complex requests – Transfers calls to the right person based on names and context.
- Capture every opportunity – Books appointments and sends follow-up texts.
Natural, human-like conversations
Customers expect real conversations, not robotic menus. RingCentral AIR understands intent, responds conversationally, and can even switch languages. English is available at launch, with Spanish launching at the end of Q1 and additional languages to follow.
Works right inside your RingCentral phone system
No extra apps, no complex integrations. RingCentral AIR syncs with your existing RingCentral phone number, employee directory, and business hours, making deployment seamless.
Join us and experience the power of effortless Voice AI
RingCentral AIR is now available in controlled release for select U.S. customers.
If you’re ready to:
- Reduce missed calls and capture every opportunity
- Streamline customer interactions without adding complexity
- Experience the next generation of AI-powered business communications
Contact us today or give us a call at 781-235-5520 to learn more.
Source: RingCentral