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Upgrade Your End-of-Life Phone System

3 Reasons Why You Should Upgrade Your Mitel 14.2 Solution to MiVoice Connect

Protect your investment, become mobile-friendly, and gain continuity you can depend on. Your 14.2 system has been at the center of your communications infrastructure for a long time, and there are things you might not want to change. Learn why MiVoice Connect is the fail-proof solution you can count on.

3 Reasons Why You Should Upgrade Your 14.2 Solution to MiCloud Connect

Become mobile-first and cloud enabled while ensuring customer experience remains your focus. Connect and collaborate anytime, anywhere while optimizing your communications system and protecting your investment. MiCloud Connect is the pain-free solution to upgrading your legacy system.

Cloud vs On-Site: Which is Right for Your Business?

Whether you choose an on-site or cloud solution, you can rest assured that your new system will meet the business needs you have today while preparing you to capture the benefits emerging technologies will offer in the future. To help make your choice easier, take a look at this decision tree:

Migrating your 14.2 solution to MiVoice Connect

MiCloud Connect Demonstration

Recommended Resources

  • Case Studies

  • Webinars

  • Videos

  • eBooks

  • Reports

Cape Medical Supply

Cape Medical Supply is New England’s premiere provider of sleep therapy service and orthopedic bracing solutions. After moving its business, EMR, and CRM systems to the cloud, Cape Medical Supply decided to upgrade its on-premises phone system to a cloud solution.

Boston Red Sox

The Boston Red Sox needed a modern telephony system that would align with the future vision for the 115-year-old organization. Mitel’s multi-site unified communications solution hit it out of the park with an environment that was easy-to-use and could be effectively managed and administered by a limited staff.

Taft School, Connecticut

Connecticut’s Taft School aces unified communications with more advanced technology and cost savings. Mitel’s MiCloud Enterprise, mobile app, webfax, and E-911 capabilities streamline communications and improve the experience for students, parents and faculty.

Ronald McDonald House, New York

Ronald McDonald House New York needed a reliable, cost-effective telephone system for internal communications, fundraising, and event planning. The nonprofit chose an on-site Mitel solution because it was cost-effective, easy to use, and had hybrid capabilities built into it, providing much-needed flexibility.

Heartland Payment Systems

Heartland, one of the largest payment processors in the United States, delivers credit, debit, prepaid card processing, and security technology. Prior to working with Mitel, Heartland was searching for a vendor they could rely on. They started searching for a true, cloud-based partner and discovered Mitel.


With a geographically-dispersed workforce, mobility was a crucial feature to keep field agents, salespeople and back-end support on the same page to best connect and serve Sonnen’s customers. They ultimately chose Mitel’s MiCloud Office for its full feature set and competitive value.

Design Within Reach

Rapidly growing retailer Design Within Reach was weighed down by communications that were costly and difficult to maintain. Mitel’s VoIP phone solution offered the elegant design and ease of management required for Design Within Reach to keep up with expansion.

Orion Township

Michigan community, Orion Township, sought a flexible, reliable communications solution to replace their failing legacy phone system. With MiCloud Connect, Orion Township has been able to simplify everyday operations and improve community engagement.

Digital Customer Experience Success Stories

Mitel compiled a collection of customer snapshots to showcase businesses from a variety of industries that are getting it right and describes the steps they took to get there. Each scenario features unique business requirements, challenges, and, ultimately, a transformed customer experience.


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