Datamart Services

From business intelligence and call analytics to strategic
consulting that will take your business to new levels

We Have You Covered Every Step of the Way

Datamart provides best in class communications, networking, and strategic consulting services that will improve your quality of service and help your business succeed. For more than 40 years, Datamart has designed, installed, and supported cutting‐edge networking, Unified Communications (UC), and Voice over IP technology.

Take your communications technology to new levels! Datamart continuously receives the highest customer satisfaction scores for IP phone system implementations and support, reflecting our top‐level professionalism and customer care.

call-reporting

Call Reporting

Intelligent call reporting enables your team to gain critical insights from one of your most valuable business communication tools, your phone system. Our call reporting system is a business analytics tool that pulls and organizes your telephone data, in any configuration that you need, and provides the option to drill down as far as necessary to help you make intelligent business decisions.

sd-wan services

SD-WAN

Does using Internet facing circuits instead of private circuits sound intimidating? It doesn’t have to. Datamart partners with the world’s leading SD-WAN providers and can address concerns about security, redundancy, quality of experience, and more. Manage and scale to your business objectives faster and more effectively with Datamart and SD-WAN.

SIP Trunking

SIP Trunking

SIP Trunking allows you to cut costs, improve business continuity, and support business growth. It's a great way to maximize your current voice communication investments without having to rip and replace. Plus, with benefits such as on-demand scalability and built-in redundancy, SIP Trunking is an easy road to ease into cloud solutions while leveraging your current solution.

Network-Lifecycle

Networking Infrastructure

Without the proper underlying infrastructure, you may encounter issues with the quality of service of your phone calls and other applications. Datamart will evaluate your unique infrastructure requirements to determine if any changes are recommended before moving forward with a UC project. Customers rely on our expertise in networking to ensure successful projects.


Strategic Consulting Services

Our solutions provide many advanced business telephony features such as: CRM integration, call recording, video, IM, mobility, conferencing, contact center, transcription, and advanced management reports. In addition to onsite deployments, we offer exceptional monthly fee-based solutions in the Cloud, as well as hybrid phone systems, which combine both.

Take your Unified Communications Technology to the next level with Datamart's strategic consulting services in the following areas:

Evaluate your options: Cloud, Onsite and Hybrid Unified Communications Solutions including TCO analysis.

Health Check: Assess and optimize the system configuration to improve performance, save resources and expenses, and increase user productivity, including Contact Center.

Carrier Services Analysis: Compare cost and performance, including the transition to SIP.

Advanced Reports: Deliver better business intelligence and insight with call history, real‐time reports, workforce optimization and call recording.

Supplemental Staffing: Provide certified technical experts for critical projects and events.

Business Continuity: Design, Planning, Implementation, and Testing services.

Network Assessments: Complete evaluation of network LAN/WAN along with remediation, including VoIP readiness.

Custom Application Integration and Development: Boost user productivity. Integrate with CRM, ERP, IVR, and other business applications including inbound/outbound Contact Center.

Facilities Planning: Coordination with relocation, new offices, and consolidations.

Unhappy with Your Current Phone System?
We'll Buy Out Your Contract*

We're looking to help you tear down barriers and break free with our Contract Buyout Program. To help you switch and make sure you can get a provider that meets your needs, we are willing to buy out your contract for up to $300/line.*

*Terms and Conditions Apply