Powering Up Sales Teams with AI Coaching & Sales Performance Tools
Since launching RingEX RingSense for Sales in March 2023, our AI-powered platform has supercharged sales teams across verticals, helping to unlock customer insights, reduce administrative burdens, and win more deals. We are also seeing great customer traction with customer accounts more than doubling quarter-over-quarter sequentially in Q1 2024 to over 600.
Today, we are introducing significant enhancements to RingSense for Sales, including a powerful new AI coaching dashboard, integration into Microsoft Teams, and expansion of CRM compatibility to optimize strategic decision-making in sales.
New AI-Powered Coaching Tools
A new coaching and call review dashboard utilizes AI insights to help managers set precise coaching goals and pinpoint crucial opportunities for impactful interactions. Automated AI scorecards accelerate the feedback loop, enhancing coaching effectiveness.
Microsoft Teams Integration
RingSense now captures and integrates conversation data from Microsoft Teams, allowing for a comprehensive view of communication across platforms, which aids in strategic sales planning.
Expanded CRM Integrations
The expansion of CRM integrations to include Zendesk, Zoho, and Bullhorn enriches the understanding of customer engagement within the sales process. Sales teams gain a transparent view of customer interactions and sales pipeline dynamics by directly linking conversational insights to CRM records.
Global Reach & Multilingual Support
With new Spanish transcription capabilities and compliance with UK data residency regulations, RingSense is better equipped to meet the diverse needs of global markets.
Saving Time & Capturing Critical Interactions
Our customers across industries and segments are benefiting from automated interaction summaries and follow-up notifications provided by RingSense for Sales. This frees up precious time for business users and allows them to focus on selling rather than administrative tasks.
The new RingEX RingSense for Sales features and enhancements are available now. For further information about RingSense for Sales Contact us today or give us a call at 781-235-5520 to learn more.
Source: RingCentral