With RingCentral AI Receptionist (AIR), more than 3,000 businesses have automated their front desk with AI that answers calls, handles FAQs, routes complex inquiries, and sends texts—24/7. Now, we’re democratizing its capabilities and making it available to every business.
Today, RingCentral announced a new standalone version of RingCentral AIR, called AI Receptionist (AIR) Everywhere, along with new capabilities like appointment booking and expanded multi-language support, plus upcoming availability in the UK and Australia.
AIR Everywhere: An AI receptionist for every business, every phone system
Until now, RingCentral AIR was available only to RingCentral customers. With AIR Everywhere, you can add AI-powered call handling to your current phone setup without a RingEX license. This new offering allows you to plug RingCentral AIR into all third-party telephony systems, both on-premises and cloud.
Whether you run a traditional office phone system, use a third-party cloud provider, or just need a business number with AI-powered call handling support, RingCentral AIR now works with what you already have.
Key benefits:
- Easy to buy and set up: Get started quickly without technical headaches. No complex transitions or rip-and-replace needed.
- Flexible usage: Keep your current phone system. Bring AI-powered call handling across on-premises, cloud, and third-party SIP-based systems.
- Never miss a call: An AI phone agent that handles calls around the clock
- Call forwarding and routing: Routes calls to any phone, so every call reaches the right person no matter what system they use.
- Number flexibility: Keep your existing number or get a new one from RingCentral.
- Cost-effective: Use AI-powered call handling without a full UCaaS bundle, ideal for solopreneurs and small teams.
All with what businesses value most – no missed calls, no lost business opportunities, and growth without extra staff.
New RingCentral AIR capabilities that help every caller get what they need faster
1. Automatic appointment scheduling, no missed opportunities
RingCentral AIR now integrates with Google and Outlook Calendars. Whether you need to manage one shared calendar or dozens of individual employee calendars, RingCentral AIR can manage scheduling from start to finish. It can:
- Ask customizable pre-booking questions such as staff preference, service type, and more
- Check availability in real-time
- Book, reschedule, or cancel appointments
- Send text confirmations
No back-and-forth messages, no missed bookings. This makes it even easier for larger teams like real estate agencies or medical practices to schedule customers with the right team member.
Support for multi-calendar will be available by the end of September 2025, with more calendar integrations coming this fall.
2. Expanded multilingual voice support
RingCentral AIR handles multilingual calls, and it now goes beyond US English and Spanish, adding support for:
- English: UK, Australian
- French: European, Canadian
Businesses can now serve diverse communities more easily. For example, if a call starts in English and a French-speaking family member joins, RingCentral AIR can switch languages seamlessly, keeping the conversation natural and frustration-free.
RingCentral AIR is available now - on any phone system. For further information about RingCentral AIR Contact us today or give us a call at 781-235-5520 to learn more.
Source: RingCentral