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15 06, 2020

Lifesize Unveils New Intelligent, Hands-Free Video Meeting Experience with Alexa for Business Integration

Alexa voice commands on Lifesize meeting room systems allow customers to collaborate more efficiently and safely, enabling seamless work-from-anywhere options Austin, Texas — Jun 9, 2020 — Lifesize®, a global innovator of immersive enterprise communication solutions, today announced a new native integration with the Alexa for Business intelligent assistant from Amazon Web Services (AWS), empowering [...]

10 03, 2020

Lifesize and Serenova Merge

Lifesize and Serenova Merge to Create Contact Center Communications and Workplace Collaboration Company Marlin Equity Partners’ investment to accelerate development of unified cloud communications and collaboration platform to handle the future of work in the enterprise Austin, Texas — Mar 10, 2020 — Lifesize, a global innovator of video collaboration and meeting productivity solutions, and [...]

9 03, 2020

Unlocking the Transformative Power of AI for Contact Centers

with Google Cloud and Mitel Artificial intelligence (AI) is poised to transform contact centers and improve customer experience without compromising on operational efficiency. It will empower leading brands to make customers happier and increase customer lifetime value. We're all aware of how important customer experience (CX) is. In fact, over 70% of buyers point to [...]

14 10, 2019

Lifesize Named a 2019 Hot Vendor in Web and Video Conferencing

Web and video conferencing solutions have become must-have technologies as organizations seek to improve team communication and collaboration across their business. As an integral part of the digital workplace, video meetings help organizations deliver a more personal and professional experience for employees, while also improving engagement with prospects, partners and customers. Independent research firm Aragon [...]

16 09, 2019

MITEL RANKS HIGHEST IN GROWTH ON FROST & SULLIVAN RADAR FOR HOSTED IP TELEPHONY & UCAAS

Dallas August 26, 2019 (Business Wire) Architecture, innovation, channel expansion, and ability to deliver both premises-based and cloud solutions cited as key success factors Mitel®, a global leader in business communications, scored highest on the growth index of the 2019 Frost RADAR® in the Hosted IP Telephony and UCaaS Industry for North America, an analysis of [...]

9 09, 2019

MITEL CLOUD COMMUNICATIONS SOLUTION NAMED A BEST BUSINESS TOOL OF 2019 BY NEWSWEEK

Dallas August 13, 2019 (Business Wire) Survey of 10,000 U.S. business users ranks MiCloud Connect among top three in VoIP software Flagship UCaaS solution scores high in trust, service promise, reliability, security and satisfaction Reflects Mitel’s ongoing commitment to delivering exceptional end-to-end customer experiences Further demonstrates Mitel’s leadership in helping businesses with their transition to the cloud [...]

12 08, 2019

MITEL NAMED A LEADER IN 2019 IDC MARKETSCAPE FOR WORLDWIDE UNIFIED COMMUNICATIONS AND COLLABORATION

Dallas August 06, 2019 (Business Wire) Positioning Based on Achievement of Key Success Measures for Capabilities and Strategies Mitel®, a global leader in business communications, has once again been recognized as a Leader in the IDC MarketScape: Worldwide Unified Communications and Collaboration 2019 Vendor Assessment1. The biennial assessment provides guidance for technology buyers by evaluating a vendor’s [...]

15 04, 2019

MITEL EXPANDS PARTNERSHIP WITH GOOGLE CLOUD FOR OPTIMAL RELIABILITY AND CUSTOMER EXPERIENCE

San Francisco April 09, 2019 (Business Wire) Mitel portfolio further leverages the stability, security and compliance of Google Cloud Platform as well as advanced AI and analytics capabilities ● Delivers on rigorous security and reliability requirements for public and private cloud deployments ● Meets needs of customers in regulated industries with support for HIPAA and [...]

9 04, 2019

MITEL EMPOWERS BUSINESSES TO DELIVER NEXT-GENERATION CUSTOMER EXPERIENCES

Ottawa April 09, 2019 (Business Wire) Contact center portfolio enhancements and new CCaaS solution help enterprises transform to meet the demands of today’s digital consumer  • Sophisticated omnichannel capabilities of MiContact Center Business now available for MiVoice Connect systems • Advanced AI, machine learning, and analytics drive intelligent and insightful customer interactions • New MiCloud Connect CX [...]

11 02, 2019

MITEL RECOGNIZED ON 2019 YAHOO SPORTS TECH AWARDS’ SHORTLIST

London February 07, 2019 (Globe Newswire) The 2019 Yahoo Sports Technology Awards has revealed the contenders for this year’s shortlist naming Mitel and its partnership with Major League Baseball® (MLB) as a finalist in two categories: Most Innovative Sports Partnership and Rights Holder / Governing Body / Team / Sponsor of the Year. This year again saw [...]